Privacy Policy

Natively ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Password (encrypted)

2.2 Usage Data

We collect information about how you use our service:

• Feature usage statistics
• Subscription and billing information

Important: We do not store your text correction requests. Your text is sent directly to OpenAI for processing and is not retained on our servers.

2.3 Analytics Data (with your consent)

If you accept analytics cookies, we collect:

• Pages visited
• Time spent on pages
• Referral source
• Device and browser type
• Approximate location (country/city level)

We use the following types of cookies:

Managing Your Cookie Preferences

You can change your cookie preferences at any time by clicking Cookie Settings in the footer of any page.

We use your data to:

• Provide and maintain our service
• Process your text correction requests
• Manage your account and subscription
• Send important service updates
• Improve our service (with anonymized analytics data)
• Prevent fraud and abuse

We do not sell your personal data. We share data only with:

• OpenAI — to process text corrections. Only the text itself is sent to OpenAI; we do not send any user identifiers.
• Stripe — to process payments
• Google Analytics — to analyze site usage (only with your consent)

Natively provides a Chrome browser extension and a native iOS application that includes Share, Action and Keyboard extensions. Data handling is the same as for the website: text you submit for correction is sent over HTTPS to our API and forwarded to OpenAI; we do not retain it on our servers.

6.1 iOS Share & Action Extensions

The Add to Natively and Make it Sound Native share actions are triggered manually from text you have selected in Safari (or any other app that supports the action sheet). When you tap them, we receive only the text you selected and, when available, the page URL. Nothing is transmitted unless you explicitly invoke the action.

6.2 Siri Shortcut / Action Button

You can optionally bind a Natively shortcut to Siri or the iPhone Action Button. The shortcut reads only the input you pass to it (e.g. the clipboard or a parameter you provide) when you trigger it.

6.3 Natively Keyboard (custom keyboard with Full Access)

The Natively Keyboard is an optional iOS keyboard extension. iOS requires us to request Full Access so the keyboard can make HTTPS network requests; this is the standard iOS permission model for any keyboard that uses online services.

• We read and transmit the contents of an input field only when you explicitly tap the “Make Native” button on the keyboard.
• We do not log keystrokes, do not run analysis in the background, and do not read content from other apps or other fields.
• We do not collect a custom dictionary, autocomplete telemetry, or typing-analytics data.
• As a best-effort safeguard, the Natively Keyboard does not transmit the contents of fields the host application marks as secure (e.g., password fields, credit-card fields). iOS withholds the contents of such fields from third-party keyboards, and the keyboard additionally skips fields whose declared input type is unsuitable for natural-language correction (phone, number pad, etc.).
• Text sent for correction follows the same flow as the website: HTTPS to our API, forwarded to OpenAI, not retained on our servers.
• You can revoke Full Access in iOS Settings → General → Keyboard → Keyboards at any time; the keyboard will then continue to type normally but cannot perform AI correction.

6.4 Authentication

Sign-in tokens for the iOS app are stored in the iOS Keychain within Natively’s private security group. They are accessible only to Natively’s own targets and are never shared with third parties or other apps on your device.

• Account data: Retained while your account is active, deleted within 30 days of account deletion
• Text corrections: Not stored by Natively
• Analytics data: Retained for 14 months by Google Analytics

If you are in the European Economic Area, you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate personal data
• Erasure — Request deletion of your personal data
• Portability — Receive your data in a portable format
• Object — Object to processing of your personal data
• Withdraw consent — Withdraw consent for analytics cookies at any time

To exercise these rights, contact us at [email protected].

We implement appropriate security measures including:

• Encryption of data in transit (HTTPS)
• Encryption of sensitive data at rest
• Regular security audits
• Access controls and authentication

Our service is not intended for children under 16. We do not knowingly collect personal data from children.

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.

If you have questions about this privacy policy, contact us at:

• Email: [email protected]